terms of service
Terms of Service
Welcome to our website. By accessing, browsing or placing orders on this site, you accept and agree to be bound by these Terms of Service, together with our Shipping Policy, Return & Refund Policy and Privacy Policy. If you do not agree with any part of these terms, please do not use our website.
1. Account & User Obligations
- You must be at least 16 years old to place an order.
- You agree to provide accurate, complete and current information for your account and orders, including your full name, shipping address and contact details.
- You are responsible for maintaining the confidentiality of your account credentials. All activities made under your account are your responsibility.
- You may not use this website for fraudulent, unlawful or unauthorized purposes. We reserve the right to suspend or terminate your account and cancel any suspicious orders.
2. Pricing & Payment
- All product prices shown on the website are subject to change without prior notice. Prices do not include international shipping fees, import duties, VAT or local clearance charges unless otherwise stated.
- Payment must be completed at checkout. We accept payments processed via Lianlian Global Payment and other authorized payment providers.
- Orders will only enter processing after successful payment confirmation.
3. Orders & Cancellation
- We reserve the right to refuse or cancel any order for reasons including incorrect pricing, stock shortages, suspected fraud, or prohibited goods for your destination country.
- You may cancel your order only before the parcel is handed over to the logistics carrier. Once shipped, order cancellation is no longer available.
- If we cancel your order, we will issue a full refund to your original payment account.
4. Shipping, Returns & Refunds
All shipping, delivery time, return eligibility, inspection process and refund timeline are governed by our separate International Shipping Policy and Return & Refund Policy.
- Refunds will be initiated via Lianlian Global Payment after approval, generally arriving within 7 working days.
- We do not guarantee delivery dates. Delays caused by customs inspection, local logistics or force majeure events are not our liability.
5. Intellectual Property
All texts, images, logos, graphics and product content on this website are protected by copyright and trademark laws. You may not copy, distribute, modify or reuse any of our content without our written permission.
6. Limitation of Liability
Our total liability arising from any order shall not exceed the total amount paid by you for that order. We shall not be liable for indirect losses, lost profits, or damages caused by misuse of goods, customs actions, local delivery failures or force majeure events.
7. Third-Party Services
Our website may use third-party services including payment processors, logistics carriers and cloud hosting. We are not responsible for the acts, policies or failures of these independent third parties.
8. Policy Modifications
We may update these Terms of Service at any time. Revised terms will be posted on this page with a new update date. Continued use of the website after updates means you accept the revised terms.